# Pointee

> Pointee is an agentic automation platform that helps enterprises adopt, operate, and scale AI and RPA automation reliably — from first deployment to full digital workforce management.

## What Pointee does

Pointee gives operations and IT teams a single platform to:

- **Discover and map processes** — AI-led interviews and existing documents become structured, validated process maps that show what to automate first and what it's worth
- **Orchestrate and monitor automation** — manage RPA bots, AI agents, and human-in-the-loop workflows in one place
- **Detect and resolve incidents** — predict failures, catch anomalies in real time, and automate incident response before business impact occurs
- **Measure ROI** — track the value every automation delivers, identify bottlenecks, and justify automation investment to stakeholders
- **Transition to agentic AI** — incrementally move from tasks being done by people (or rule-based RPA) to AI-powered agents while remaining in control at every step

## Key capabilities

- Process discovery: map how work actually runs from AI-led interviews, documents and system data — not the version in the training manual
- Real-time process visibility: see exactly where every process stands, what happened, and why
- Agentic automation: automate with confidence, one step at a time
- AI operations management: monitor and govern AI agents at scale
- Proactive monitoring: predict and detect incidents before they cause cost spikes or SLA breaches
- RPA management: dramatically boost bot performance and cut your maintenance costs
- Compliance and security: SOC 2 certified, GDPR compliant, SSO support, EU AI Act ready

## Target customers

Mid-to-large enterprises that are scaling automation and moving toward AI agents. Key roles: Head of Automation, COO, CTO, IT Operations, IT Manager, RPA CoE lead.

## Customer results

- UNIQA: dramatically improved automation performance and gained real-time visibility across their automation estate
- MANN+HUMMEL: switched to Pointee for smarter orchestration and better reporting
- Raiffeisenbank: achieved clarity and full control over their entire automation portfolio
- ČSOB Bank: achieved a 20% RPA performance boost without rewriting automations
- Manufacturing customer: cut RPA maintenance costs by 50%
- Case study: 43% process performance increase from 15 minutes of implementation

## Company

Pointee is a B2B SaaS company with offices in the USA and the EU. The company is backed by institutional investors including Wayra (Telefónica's venture arm), Early Bird and Verissimo. The team combines deep expertise in enterprise automation, AI, and operations management.

## Key pages

- Homepage: https://pointee.com/
- Process Discovery: https://pointee.com/discovery
- Workflow Automation: https://pointee.com/workflow-automation
- RPA Management: https://pointee.com/pointee-for-rpa
- Use Cases: https://pointee.com/use-cases
- Internal Approvals: https://pointee.com/internal-approvals
- Invoices and Orders: https://pointee.com/invoices-and-orders
- Monthly Reporting: https://pointee.com/monthly-reporting
- Case Studies: https://pointee.com/case-studies
- Partner Program (for service providers): https://pointee.com/partners
- Company / About: https://pointee.com/company
- LinkedIn: https://www.linkedin.com/company/pointeeinteractive/

## Case studies

- [ČSOB Bank](https://pointee.com/case-study-csob): 20% RPA performance boost — automated back-office operations at one of the largest Czech banks without rewriting existing automations.
- [Raiffeisenbank](https://pointee.com/case-study-raiffeisenbank): Full visibility and control across a growing automation portfolio at a major Central European bank.
- [UNIQA Insurance](https://pointee.com/case-study-uniqa): Dramatically improved automation performance and real-time visibility across the automation estate of a leading insurance group.
- [Mann+Hummel](https://pointee.com/case-study-mannhummel): Smarter orchestration and better reporting in industrial manufacturing.
- [50% maintenance cost reduction](https://pointee.com/case-study-manufacturing-50): How a manufacturing company halved RPA maintenance costs using Pointee.
- [Peak season incident prevention](https://pointee.com/case-study-peak-season-incident): Proactive monitoring prevented a major automation outage during peak season.
- [43% performance gain in 15 minutes](https://pointee.com/case-study-15min-coding): How Pointee surfaced a hidden bottleneck and increased process performance by 43%.

## Contact

To get in touch or request a demo, visit https://pointee.com/ and use the contact form, or email us at sales@pointee.com.