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for service providers

Optimize Internally, Deliver Externally: Elevate Your Service Delivery with Pointee

As a service provider, your mission is to deliver client satisfaction and operational success. Pointee equips you with the tools to meet and exceed SLAs and boost internal efficiency.

Increase internal efficiency
Improve delivery and customer satisfaction
Discover new opportunities for upsells and services
Trusted by the globe's top automation teams
Free your clients from the endless cycle of maintenance
↓ 90%
less time spent on maintenance
↓ 60%
reduction of operational costs
↑ 45%
improvement in process stability

Why Pointee is the smart choice for service providers?

Convenient integration and scalability

Pointee's platform seamlessly integrates into existing infrastructures, making it easy to scale services as client needs grow. Manage everything from a single pane of glass, regardless of the diversity of your clients' environments.

Enhanced service reliability

Guarantee unmatched uptime and performance. Ensure the highest levels of bot uptime and system reliability. Our predictive maintenance and real-time monitoring drastically reduce downtimes, helping you uphold stringent SLAs.

Cost efficiency across client portfolios

Leverage Pointee's advanced analytics to identify and implement cost-saving measures without compromising service quality. Optimize resource use and streamline operations to offer more competitive pricing to your clients.

Dynamic orchestration
Maximize the power of your digital workforce
Reduce manual tasks using orchestration 
by 90%
Deliver 100% SLA compliance
Utilize license
and optimize infrastructure costs
Predictive Analytics
Rapid incident resolution and bot optimization
Decrease incident resolution time by up to 90% and determine the root cause of bot failure
Receive proactive incident alerts and predictions regarding your KPIs
Experience up to 60% process speed improvement
Automated reporting
Data visibility for strategic decision-making
Measure and improve your ROI
Get every stakeholder the right information at the right time
Easily customizable, fully automated reporting and internal billing
Real-time monitoring
All-in-one view of all your automations
AI-powered real-time insights on your bot performance
Better understanding of your resource and license utilization

Advanced tools for superior service

From diagnostics and predictive maintenance to code optimization and license management, our comprehensive suite of tools improves internal efficiency and customer satisfaction and unlocks new opportunities through intelligent automation.

As featured

"Pointee boosts your team's efficiency, turning complex automation into manageable tasks with fewer resources."

Kieran Gilmurray
Digital Automation and Robotics Limited, CEO

"Rely on Pointee to enhance your automation strategy—reduce downtime and dependency on large teams for faster problem resolution."

Olivier Gomez
Co-Founder & CEO,

"Pointee helps us to spot issues quickly. Without it, we'd need twice as many people on our devops team."

Vít Blažek
RPA Team Lead, ČSOB

"Pointee gives me a unique way of visualizing our process automation operations."

Ondrej Kuchynka
Smart Automation Hub Lead, Atlas Copco

"Pointee gives us the ability to monitor the performance of all processes in real-time and quickly respond to potential issues before they become escalated as critical incidents."

Michal Kára
Executive Manager of IPA, ČSOB

Ready to elevate your service offerings with Pointee?

Transform your service delivery and unlock new opportunities. Start optimizing with Pointee today and set a new standard in your industry.

Frequently asked questions